Frequently Asked Questions

Other

All your other questions and answers in one spot

If you don’t find you answer please reach out via the details on our contact page

  • We are a private billing clinic, which means we do charge a gap fee for Medicare clients.

    This reflects the time, preparation and personalised care provided both in session and the post-session activities required.

  • Yes. We offer both in-person and telehealth consultations. Many clients enjoy the flexibility and privacy of online sessions and you’ll receive the same support either way.

  • This varies depending on your goals and where you’re starting from. Some people benefit from just a few sessions, while others appreciate regular support over time. We’ll always work at your pace.

  • Yes - We work with both plan-managed and self-managed NDIS participants.

    We support a wide range of needs including eating disorders, disordered eating, autism-related feeding issues, mental health conditions and more. We prepare a tailored service agreement and help you get started.

  • Absolutely. We regularly collaborate with GPs, psychologists, support coordinators and other professionals to ensure holistic, team-based care.

  • The Accredited Practising Dietitian (APD) qualification is nationally recognised, regulated, and evidence-based. ‘Nutritionist’ is not a protected title in Australia, which means anyone can use it - regardless of training.